"Do I really need analytics? Which should I use?"
In our last blog post we touched on the importance of analytics as a tool to help you decide which PPC (pay-per-click) advertising network might work best for your website or blog. So, we thought it would be a good time to address the importance of website analytics, more generally.
It's a question we get with some degree of regularity: "Do I need analytics, what do I use?" Our answer is invariably, "yes." Even if you just blog for fun, or have a website that is just a hobby, don't you want to know who is visiting it, where they are coming from, and how long they are staying? Don't you want to know which of your posts, and which of your pages are really striking a chord with people?
For example, let's say you've made a particularly popular post on your blog that is getting far more attention than the other posts you've written. You're getting a lot of comments; and that, coupled with the very rudimentary analytics provided to you if you are using a platform such as Blogger, is all that you have to go on. But, in-depth analytics can tell you if your post is being shared, where it is being shared, how long people are looking at the post, where they exit to, where on the Internet a link to your post has been made, etc. This is all information that you can use to guide you in the direction you are writing and posting. Here is a specific example: If you have made a post about popular music on your blog that is going mildly viral, perhaps it wouldn't be so wise to then blog about mayonnaise...? You want to keep the proverbial ball rolling: If you
want a trafficked blog, it's all about responding to your audience. Website analytics
will reveal who your audience is, where they are and what they want; and, provide you with information about how to find like-minded individuals that you can then actively seek-out and communicate with.
More standard websites function the same basic way, except they are not so much about providing perpetually updated content; and, with the exception of Web 2.0 sites, are rarely about interactivity. Indeed, most websites are vehicles for one-way information gathering, and the sales and/or promotion of a product or service. That being said, without analytical data, how do you know any of the things you need to know to be able to effectively include relevant information, or to sell your wares? Just as with bloggers: Who's coming to your website? Where are they coming from? what are they looking at and how long are they looking?...have they been to your website 13 times, but have yet to pull the purchase or sign-up trigger...? This might read as a bit harsh to more sensitive eyes, but millions of people every single day have what they believe to be a big idea, attempt to implement it blindly on the Internet, only to fail horribly because they had no data to verify or falsify the relevance, and more importantly, the market for that idea. Obviously, research prior to launch is key. But, the analytical tracking of that idea--post launch--is at least as important as the idea, itself. Without analytics, the best e-business idea in the cosmos will fail...and then that idea will be taken by someone who plans properly--and uses analytics.
It doesn't matter why you have a website or blog. What matters is that you want people to see it for one reason or another...right? We'll close with a phrase that we feel encapsulates the message of this post--make it your mantra. Website analytics: There's power in numbers.